Shipping policy
Shipping Policy — LuxNova Glow
Order Processing Orders are processed within 1-3 business days. Orders placed during weekends or holidays will be processed on the next business day.
Shipping within the United States
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
Delivery times are estimates and may vary depending on location and carrier availability.
International Shipping We ship to more than 28 countries. International delivery times are 7-21 business days depending on the destination. Customs fees, import taxes, and duties are the responsibility of the buyer and vary by destination country.
Order Tracking Once your order is shipped, you will receive an email with a tracking number so you can track your package in real time.
Lost or Damaged Orders If your order arrives damaged or does not arrive within the estimated timeframe, contact us at hello@luxnovaglow.com and we will resolve it promptly.